Central Line: Leadership in Healthcare

Fostering Patient Engagement: Blending Technology with Human Touch with Dave Bennett

If you asked 100 people, 99 of them would say that technology has made our world progressively more efficient and productive in almost every facet of modern life. If you asked those same people, they’d also say that healthcare has been one of the industries most impacted by technological advances but that it still needs to be grounded in a high-touch, human approach - something computers can’t do. 

With all of the attempts, some successful, many failures (at least at delivering on their promised improvements), can technology possibly improve a patient’s healthcare journey in a human way and get nurses back to patient-focused care? 

On this episode of The Central Line podcast, we talk with the CEO of a company that is doing just that. Dave Bennett and the team at pCare have found a way to balance the benefits of technology while maintaining the human touch in bedside patient care, not to mention freeing up valuable time for nursing staff to focus on patient care rather than drowning in administrative work.

Engaging People in the ”How” of Change with Dr. Sid Viner

In this thought-provoking episode of "Central Line: Leadership in Healthcare," your host Leah Wuitschik sits down with Dr. Sid Viner. Dr. Viner is the Vice President & Medical Director for Alberta Health Services.  He has executive-level responsibility for clinical operations in AHS across the province, and a passion for quality improvement, patient safety and health system transformation. Dr. Viner shares valuable insights on managing change personally and within healthcare teams and organizations, learned from over 30 years of clinical practice and medical leadership experience. Join them as they dive deep into the intricacies of achieving successful and lasting change within individuals and organizations.

Reconnecting With Your ”Why” with Jennifer Krippner

In this episode, we explore the concept of cultivating a thriving healthcare culture and the vital role of leaders in creating a positive emotional environment. Our guest, Jennifer Krippner with the Institute for Healthcare Excellence, shares practical strategies for fostering a culture of positivity and well-being in healthcare organizations. We discuss the connection between a positive emotional environment, improved patient outcomes, and stress and burnout's impact on healthcare professionals. Discover real-life examples of successful initiatives and effective communication techniques that empower healthcare teams to thrive. Join us as we uncover the keys to creating a culture of excellence and positivity in healthcare.

 

Changing The Healthcare Game Through Innovation with Dr. Dan Weberg

Have you ever wondered what innovation means for nursing and healthcare? The good news is that it doesn't have to be as complicated as you may have thought. In today's episode, Leah sits down with Dr. Dan Weberg, an expert in nursing, healthcare innovation, and human-centred patient design. Learn how your daily actions can significantly change the healthcare system for the better.

How to Build Trust with Dr. Rachel Miller

In healthcare, clinicians are often promoted into leadership roles due to their excellent clinical skills. However, there is often a gap in the proper knowledge, skills, and tools to be confident in being a leader. Dr. Rachel Miller unpacks her own experiences with this, how she learned what she needed to succeed in her leadership approach and the critical importance of building trust in herself and others.

In addition to being a board-certified Obstetrician & Gynecologist, Dr. Rachel Miller is a Certified Executive Coach, an author of “How to Succeed as a Healthcare Leader,” and a Dr. John Maxwell Leadership Coach, Speaker, and Trainer. Through her company, Pocket Bridges, LLC, she helps healthcare leaders and executives to lead their systems feeling confident and empowered to decrease physician burnout, improve provider engagement, and enhance leadership skills.

Building Leadership Through Engagement with Danielle Dorschner

In this episode, we talk with Danielle Dorschner. Danielle shared about the moment in time when she knew she wanted to be a nurse, how she moved into leadership roles, and how engaging in volunteering supported her own learning and growth in leadership.

Danielle is a bilingual healthcare leader with over 30 years of healthcare experience, from local service delivery to the international front.  She has recently retired as the Executive Director of OHSNI, a community-based organization coordinating and managing care for Nunavummiut medical travellers and their families coming to Ottawa for health care services. After working in a hospital setting for a few years, she then worked in public health and then moved to Accreditation Canada where she worked for 16 years in various positions, progressing to the Executive Director of the Canadian Accreditation program. 

Becoming a Better Leader Using the Skills of Improv Comedy with Cory Jenks

On this episode, Leah is joined by Cory Jenks, an ambulatory care clinical pharmacy specialist and formerly a retail pharmacist, outpatient clinical pharmacist and inpatient clinical pharmacist. Corey is also an accomplished improv comedian and travels around the country, speaking to other healthcare professionals and teaching them how to apply the skills of improve comedy to create a more adaptable, empathetic and humanising healthcare experience.

Why Working Harder is Not The Answer With Kathy Howe

Every day we make choices on how much time and energy we invest into our work. Often, those choices are rooted in the belief that if we "just" work harder things will get better. Host Leah talks with Kathy Howe, Executive Director for the Alberta Association of Nurses, on how this belief is baked into the healthcare culture, how things are changing, and what you need to do as a leader to change this for yourself and others.

 

 

What Leaders Gain by Being Vulnerable with Todd Buchanan

Whether we mean to or not, we sometimes behave in ways that create walls between ourselves and our teams. However, as leaders, it's important to remember that your people usually know when things are going off the rails or when you are not being vulnerable. They want to see whether you have the courage to tell them and to show your authentic self.

In this episode we hear from Todd Buchanan, Business & Operations Manager, Peer Support South East Ontario, unpacks the idea of being vulnerable in a leadership role and how that inspires people to do their best work. 

10 Steps to Developing a Resilient Organization with Tresha Moreland

Many healthcare organizations, already beleaguered by staffing shortages among many other challenges, sailed into a storm of all storms, the COVID-19 pandemic. Tresha Moreland, a 30-year experienced HR leader in healthcare who specializes in strategic planning, workforce planning, and employee engagement, shares that it’s never too late to start again and build a resilient organization and 10 steps on how to get there.